Returns & Exchanges
At ONE SHEAR, we stand behind the precision and durability of our medical gear; if you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack the medical shears or accessories in their original packaging, ensuring all components and tags are included to qualify for a full refund.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package before dropping it off at any authorized carrier location.
Quality Inspection & Refund
Once our warehouse receives and inspects your return for quality assurance, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing